AlfaOnline
Terms of use of Alfa-Pharm Application
AlfaPharm application bonus system
Thank you for using the Alfa Pharm application (hereafter also the Application). After downloading and registering in the application, you will immediately receive 300 points and your unique invitation code (hereinafter "Referral"), which you can use to invite your friend or acquaintance, for which you will receive 200 points, and the invited person will receive 300 registering points:
1 Accumulated point is equivalent to 1 AMD (You can find alpha card details here)
The
application is available at: "Alfa-Pharm" CJSC, Yerevan, Shirak 1/68,
is a gratuitous service. The use of the application must comply with the terms
of use of the Application ("Terms").
Information Access and Usage:
You can use the application in your mobile phone (hereafter "Device”) to use, view, search for the
services of the pharmacy chain of Alfa-Pharm CJSC, as well as when processing
online orders.
Alfa-Pharm CJSC is not
responsible for any information about the pharmacy chain of Alfa-Pharm CJSC, which is
available through another application.
Updates
The structure and information of the application may need to be updated,
for example, bug fixes, extensions, plug-ins or new versions (collectively,
"Updates”). Such updates may be required so that you can use application. By
accepting these terms and conditions and using the app, you agree to the
automatic updates listed above.
Purchases and payments: Purchase of medicines
(medicines, medical supplies and non-food items, baby food)
As soon as you purchase a product through an application, you sign a
separate transaction for these conditions (if applicable) with the seller,
which is Alfa-Pharm CJSC.
A separate purchase transaction is in addition to these conditions.
The purchase of goods is considered completed at the moment when you
receive a message confirming the purchase of the product, and this transaction
will take effect immediately after the completion of the purchase.
Pre-orders
When you place a pre-order for a product, the purchase transaction for
this product will be signed only when you receive a message on the confirmation
of the order from the company.
Payment Methods:
You can choose one of the payment methods when purchasing goods through
the application:
▪ Cash at the time of delivery,
▪ Through a bank terminal at the time of delivery,
▪ Online, using the app.
When paying by credit card, you must comply with a third party contract
or other legal agreement that governs the use of the payment method.
You are solely responsible for all payments made by you in the
Application.
Prices
The price and availability of the product described in the Application can be changed at any time before purchase.
For technical reasons, there may be the slightest discrepancy in
connection with the photo and prices for goods
In case of a price difference and / or inconsistency, you can call +374
60 700 500. 1, or report the problem in writing to the official email address
of Alfa-Pharm online@alfapharm.am.
All sales are final.
All sales are final and refund, exchange and post-payment are not made,
except for cases of inaccurate information about products caused by errors due
to technical problems at the time of purchase, as well as within the terms established
by the legislation of the Republic of Armenia and the return of goods.
If a replacement, refund or postpay is intended for the transaction,
then it can be canceled.
Rights and obligations
The user of the application has the right to:
▪ Use the app for free,
▪ View, find information in the application,
▪ Using the application to buy goods of Alfa-Pharm CJSC, which are
listed in the application,
▪ Cancel a purchase order before receiving a confirmation message,
▪ Receive accurate information about the pharmacy chain of CJSC Alfa-Pharm,
▪ Receive information about the accumulative card, if avaliable,
▪ In case of availability, use the data of the accumulative card to
accumulate bonus points in the pharmacy chain of Alfa-Pharm CJSC
▪ If available, use the bonuses available on the accumulative card when
making purchases in the pharmacy chain of Alfa-Pharm.
The user of the application must:
Provide accurate information when registering with the Application and
when ordering a product,
Cancel purchase orders before receiving a confirmation message.
Alfa-Pharm CJSC has the right to:
Collect information about users (first name, last name, email address,
shipping address),
Provide the collected information to the relevant departments of Alfa-Pharm CJSC for the delivery of goods.
Alfa-Pharm CJSC is obliged to:
Enter accurate information into the application,
Deliver qualitative products,
In the case of availiability of
accumulative card and at the request of the application user, accumulate bonus
points into the card,
Accept cancellation of an order if it was completed before the start of
the delivery process,
Do not provide information about users to third parties.
Conditions for receiving and delivery of the order
▪ Delivery is carried out throughout the territory of Yerevan,
▪ Orders are accepted and delivered on all days of the week - 24 hours a
day,
▪ The minimum order price should be 2 000 AMD,
▪ Delivery cost per order up to 10,000 AMD is 500 AMD,
▪ Orders over 10,000 AMD are
delivered free of charge,
▪ Our pharmacist-operators are available 24 hours a day at 060 700 500.
1,
▪ After receiving the order, our pharmacist-operator will contact you to
clarify the details of your order.
Terms of payment:
Payment can be made:
▪ Cash at the time of
delivery,
▪ Through a bank terminal
at the time of delivery,
▪ Online, using the app.
Terms of return:
Delivery of the order and
its payment can be waived only in the following cases:
▪ The delivered product is
different from the product ordered.
▪ Product packaging is
damaged,
▪ Storage conditions of the
goods were violated during transportation,
▪ Product is returnable
only at the time of delivery.
Changes to the above
conditions
In the event of changes to
these terms and conditions, you will receive a notice, and the new terms will
take effect from the moment of notification. The new terms will apply to your use of all information
and all subsequent purchases.
If you do not agree with such changes, you will be given the opportunity to stop using the application.